Returns, Refunds & Exchange Policy

If you are not fully satisfied with any of our products, we have a no hassle 100% money back guarantee.  We kindly ask that you cover the shipping cost of the items back to us and they are returned within 30 days for the a full refund.

Our Return Process

Visit our contact page and request that you would like to return your products. Briefly explain your issue to our support agents and they will provide a return merchandise authorization number (RMA number) so you may begin the process detailed below.
1. Please email to request a refund or visit our support page to submit our contact form.
2. Pack up the item you’re returning. Include a signed letter stating the reason for your return and the original receipt received upon initial delivery.
3. You may ship the package back to the address below any way you would like, ie. UPS, FedEx, USPS, etc.  You will be responsible for postage back to SYMPLE.
4. Mail your returned item.
Return To:
SYMPLE Attn: Returns
P.O. Box 505
Hilliard, OH 43026
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